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Veriheal is a US-based telehealth company connecting patients with certified physicians to obtain medical marijuana cards. Operating in a compliance-heavy healthcare environment, Veriheal’s customers expect a smooth, secure, and intuitive experience across the entire process from sign-up and documentation to the virtual doctor appointment.
“Our customers expect the most seamless and straightforward process front to back.”
As the organization continued to grow with a largely overseas workforce, the company needed a scalable and secure method to provide remote access to internal systems without compromising efficiency.
situation
Reyes Browne Law faced serious accessibility issues when staff working outside the U.S. could not reach geo-restricted websites of insurance companies, medical providers, and business partners. This caused workflow delays, slowed down case progress, and risked client satisfaction.
SOLUTION
GoodAccess delivered a cost-effective SaaS security platform built on SASE/SSE and Zero Trust Network Access (ZTNA) principles. The solution combined compliance-ready controls with Device Posture Check, SSO, MFA, Threat Blocker, global gateways, and centralized access management, ensuring secure and reliable connectivity from anywhere while keeping the firm audit-ready and BYOD environments protected.
RESULT
The law firm accelerated workflows, enhanced security, and scaled effortlessly from 50 to nearly 500 users while maintaining compliance and protecting client data.
Most of Veriheal’s backend applications required daily access from distributed teams. Although these systems were well protected, access management depended on a fully manual workflow. IT repeatedly handled IP whitelisting, individual rule adjustments, and troubleshooting connection issues. These tasks consumed hours each week.
This approach not only created operational bottlenecks, but also introduced space for error and inconsistency.
The company needed a ZTNA solution that would streamline remote access, reduce manual overhead, and reinforce security across their globally distributed workforce.
Veriheal evaluated multiple ZTNA providers but found them overly complex, unreliable, or unsuitable for their needs. GoodAccess emerged as the ideal solution, providing the right balance of usability, security, and cost-efficiency for a lean IT organization.
“We are a small IT team, so having a tool that is easy to use was a must.”
GoodAccess met all required criteria without unnecessary complexity, offering a manageable deployment and streamlined integration with the company’s existing identity infrastructure.
Veriheal deployed GoodAccess across its global workforce with exceptional ease. Integrating the platform with their SSO provider ensured secure, identity-based access to sensitive backend systems, while additional gateways were added in just a few clicks.
“The rollout process for GoodAccess has been one of the easiest things our IT has done.”
“Anything deployment related to GoodAccess gets a ten out of ten from us.”
The team quickly adopted features such as split tunneling, groups, and device approval to optimize performance and align with their security strategy. With GoodAccess, secure remote access became consistent, centrally managed, and significantly simpler to maintain.
The transition to GoodAccess dramatically improved Veriheal’s operational efficiency and security posture. Backend applications became accessible only through the ZTNA, eliminating manual rule changes and reducing the risk of misconfigurations.
A major outcome was the complete removal of recurring IP-related issues, which previously consumed several hours of IT time each week.
“We probably spent a few hours a week working on IP issues… now we spend close to zero.”
Veriheal also reported a smoother user experience for remote employees, more consistent access control, and faster connectivity for overseas team members through split tunneling.
Overall, the solution delivered immediate value by reducing operational burden, improving security consistency, and giving the IT team more time to focus on strategic work.
Veriheal continues to expand its use of GoodAccess features to enhance organizational security. Their primary future request is for additional gateway locations to support global performance needs.
GoodAccess has become an integral part of Veriheal’s security and remote access infrastructure. The platform eliminated manual access management, strengthened security, and significantly reduced IT workload, all while providing an easy-to-manage, scalable Zero Trust environment.
“GoodAccess has really made our jobs in IT much easier and saved us lots of time.”
GoodAccess continues to empower Veriheal’s mission to deliver secure, seamless, and modern telehealth services.
Global employment partner Omnipresent helps organizations hire and manage the best people for their team regardless of geography.
With GoodAccess, Mews interconnects all its departments with internal systems via a secure infrastructure with centralized segmented access management.
In GoodAccess, we invest our passion into developing a cybersecurity platform that is easy to deploy, easy to manage, and easy to use.
